Last updated: September 16, 2026
This Privacy Policy describes how Veyro™ (“Veyro,” “we,” “us” or “our”) collects, uses and shares your personal information when you visit, use our services, make a purchase from veyroscope.com (the “Site”) or otherwise communicate with us.
For the purposes of applicable data protection laws, the controller of your personal information is:
ERALIA 5830 E 2nd St, Ste 7000 #31787 Casper, WY 82609 United States
Please read this Privacy Policy carefully. By accessing or using the Site, you acknowledge the practices described below.
Personal Information We Collect
The personal information we collect depends on how you interact with the Site and may include:
Information You Provide Directly
When you place an order, contact us or use certain features of the Site, you may provide:
-
Your name
-
Billing and shipping address
-
Email address
-
Telephone number
-
Order and transaction details
-
Customer service communications
-
Information included in a return, refund or warranty request
-
Any other information you choose to provide
Payment information is processed securely by Shopify and the payment providers available during checkout. Veyro™ does not directly store complete payment card numbers.
Information Collected Automatically
When you visit the Site, we and our service providers may automatically collect information such as:
-
IP address
-
Browser and device information
-
Operating system
-
Approximate location
-
Pages viewed
-
Links or advertisements clicked
-
Referring website
-
Shopping activity
-
Cart and checkout activity
-
Date and time of your visit
-
Cookie and similar technology identifiers
Information Received From Other Parties
We may receive information from companies that help us operate the Site and fulfil orders, including:
-
Shopify
-
Payment processors
-
Shipping and fulfilment providers
-
Analytics providers
-
Advertising and marketing platforms
-
Customer support services
-
Fraud prevention and security providers
The information received depends on the services used and the permissions you provide.
How We Use Personal Information
We may use your personal information to:
-
Process and fulfil orders
-
Confirm payments
-
Arrange shipping and delivery
-
Provide tracking information
-
Manage returns, refunds and warranty requests
-
Communicate with you about your order
-
Respond to customer service enquiries
-
Maintain and improve the Site
-
Personalise your shopping experience
-
Detect fraud, misuse or security threats
-
Measure the effectiveness of our advertising
-
Provide marketing communications where permitted
-
Comply with legal, tax and regulatory obligations
-
Protect our rights, customers and business
Legal Bases for Processing
Where laws such as the GDPR or UK GDPR apply, we process personal information under one or more of the following legal bases:
-
Contract: when processing is necessary to complete your order or provide requested services.
-
Legal obligation: when we must retain or disclose information to comply with applicable law.
-
Legitimate interests: when necessary to operate, protect and improve our business, provided those interests do not override your rights.
-
Consent: when you have expressly agreed to a particular use, such as certain marketing or non-essential cookies.
You may withdraw consent at any time where processing is based on consent. Withdrawal does not affect processing completed before consent was withdrawn.
How We Share Personal Information
We may share personal information with trusted service providers when necessary to operate the business, including:
-
Shopify, which hosts and powers the online store
-
Payment processors
-
Warehousing, fulfilment and shipping providers
-
Customer support providers
-
Website hosting and technical service providers
-
Analytics and performance providers
-
Advertising and marketing platforms
-
Fraud prevention and security providers
-
Professional advisers such as accountants, insurers or legal advisers
-
Government bodies or authorities when required by law
These providers may process information only for their services and according to their own contractual and legal obligations.
We may also disclose information in connection with a business transaction, such as a merger, acquisition, financing, restructuring or sale of assets.
We do not sell personal information directly in exchange for money. However, certain advertising or analytics activities may be considered “sharing,” “selling” or “targeted advertising” under some privacy laws.
Shopify
Our online store is hosted by Shopify. Shopify processes personal information to provide the ecommerce platform, checkout, security and related services that allow us to operate the Site.
Information submitted through the Site may therefore be processed by Shopify and its authorised service providers in countries other than your own.
Cookies and Similar Technologies
We use cookies and similar technologies to:
-
Keep the Site functioning properly
-
Remember your preferences
-
Maintain your shopping cart
-
Support checkout and payment
-
Understand how visitors use the Site
-
Improve performance and usability
-
Prevent fraud and maintain security
-
Measure and personalise advertising where permitted
Some cookies are strictly necessary for the Site to function. Other cookies, including analytics and advertising cookies, may require your consent depending on your location.
You can manage cookies through the consent banner available on the Site and through your browser settings. Blocking certain cookies may affect how some features operate.
Where legally required, we will not place non-essential cookies without your consent.
Advertising and Marketing
With your consent where required, we may use information about your interactions with the Site to provide or measure personalised advertising.
Advertising partners may use cookies or similar technologies to understand whether you viewed, clicked or purchased after seeing an advertisement.
You may opt out of marketing emails at any time by selecting the unsubscribe link included in those messages. You may still receive non-marketing communications relating to orders, deliveries, security or customer service.
International Data Transfers
Because we work with international service providers and ship worldwide, your information may be processed outside your country of residence.
Where required by law, appropriate safeguards are used for international transfers, such as contractual protections or other legally recognised transfer mechanisms.
Data Retention
We retain personal information only for as long as reasonably necessary to:
-
Complete transactions
-
Provide customer service
-
Maintain business and tax records
-
Resolve disputes
-
Prevent fraud
-
Enforce agreements
-
Meet legal and regulatory obligations
The retention period may vary depending on the type of information and the purpose for which it was collected.
When information is no longer required, we will delete, anonymise or securely dispose of it, subject to legal obligations.
Data Security
We use reasonable administrative, technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no online transmission or storage system can be guaranteed to be completely secure. Please avoid sending sensitive information through unsecured communication channels.
Your Privacy Rights
Depending on your location, you may have the right to:
-
Request access to your personal information
-
Request correction of inaccurate information
-
Request deletion of your information
-
Restrict certain processing
-
Object to certain processing
-
Withdraw consent
-
Request a portable copy of your information
-
Opt out of certain targeted advertising or data sharing
-
Lodge a complaint with a data protection authority
These rights may be subject to legal limitations and identity verification requirements.
To exercise a privacy right, contact us at [SUPPORT EMAIL] and clearly describe your request.
We will not discriminate against you for exercising an applicable privacy right.
European Economic Area, United Kingdom and Switzerland
If you live in the European Economic Area, United Kingdom or Switzerland, you may exercise the rights provided by applicable data protection law.
You may also submit a complaint to the data protection authority responsible for your country or region if you believe your personal information has been processed unlawfully.
We encourage you to contact us first so we can attempt to resolve your concern.
United States Privacy Rights
Residents of certain US states may have additional rights concerning access, correction, deletion, portability and the use of personal information for targeted advertising.
Where applicable, you may submit a request or opt-out request by contacting [SUPPORT EMAIL].
We may need to verify your identity before completing a request. An authorised agent may submit a request where permitted by law, subject to appropriate verification.
Children’s Privacy
The Site is not intended for children under the age of 16, and we do not knowingly collect personal information directly from children.
If you believe a child has provided personal information to us, contact [SUPPORT EMAIL] so we can review and, where appropriate, delete the information.
Third-Party Websites
The Site may contain links to websites or services operated by other organisations.
We are not responsible for the privacy, security or content of third-party services. We recommend reviewing their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our services, legal obligations or business practices.
The revised version will be posted on this page with an updated “Last updated” date. Where required, we will provide additional notice of material changes.
Contact Us
For questions, concerns or requests relating to this Privacy Policy or your personal information, contact us at:
ERALIA 5830 E 2nd St, Ste 7000 #31787 Casper, WY 82609 United States