At Veyro™, we work to ensure that every order is prepared carefully, shipped promptly and easy to track from dispatch to delivery.
Order Processing
Orders are normally processed within 1–3 business days after payment has been confirmed.
Orders placed during weekends or public holidays will begin processing on the following business day.
During periods of high demand, product launches or holidays, processing may occasionally take a little longer. If a significant delay affects your order, our support team will contact you.
Estimated Delivery Time
Once your order has been dispatched, estimated delivery is:
7–15 business days
This delivery estimate does not include the 1–3 business-day processing period.
Delivery times are estimates and may vary depending on the destination, local carrier availability, customs procedures, public holidays or circumstances outside our control.
Worldwide Shipping
Veyro™ currently ships worldwide.
Availability may vary for certain remote regions or destinations affected by carrier restrictions. If we are unable to ship to the address provided, we will contact you and issue an appropriate refund.
Free Standard Shipping
We currently provide free standard shipping on Veyro™ orders.
Any additional delivery option or charge, when available, will be displayed clearly during checkout before payment is completed.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.
Please allow up to 2–5 business days for the carrier’s tracking system to display its first update after dispatch.
Tracking information may not update at every stage of international transportation. A temporary pause in tracking does not necessarily mean that the parcel has stopped moving.
Multiple Packages
In some cases, items from the same order may be shipped separately due to availability or logistics. If this happens, you may receive more than one package and more than one tracking number.
You will not be charged additional shipping fees for split shipments.
Incorrect or Incomplete Addresses
Customers are responsible for providing a complete and accurate delivery address at checkout.
If you notice an error in your address, contact us as soon as possible at [SUPPORT EMAIL]. We will try to update it before dispatch, but changes cannot be guaranteed once the order has entered processing or has been shipped.
If a parcel is returned because the address supplied was incorrect, incomplete or inaccessible, additional reshipping charges may apply.
Customs, Duties and Import Taxes
International orders may be subject to customs duties, import taxes or local handling fees imposed by the destination country.
These charges are determined by local authorities and, unless otherwise stated during checkout, remain the responsibility of the customer. Veyro™ does not control these charges or the time required for customs clearance.
Delayed Orders
Occasional delays can occur because of customs inspections, carrier disruptions, severe weather, public holidays or unusually high shipping volumes.
If your order has not arrived after the estimated delivery period, please:
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Check the latest tracking information.
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Verify that the delivery address is correct.
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Contact the local carrier when identified in the tracking details.
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Email us at [SUPPORT EMAIL] so that our team can assist you.